Policy for Elecane.com
Effective Date: [October 2, 2025]
Elecane (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit elecane.com, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, shipping and billing address, phone number, and payment details when you make a purchase.
- Account Information: if you create an account, we store your login details and order history.
- Device & Usage Data: IP address, browser type, operating system, and browsing behavior through cookies and analytics tools.
- Communication Data: messages you send to our support team or responses to surveys.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Improve our website and services.
- Send updates, promotional offers, and product information (you can opt out anytime).
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: such as payment processors, shipping carriers, and email marketing platforms.
- Legal Requirements: if required by law, regulation, or legal process.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookies in your browser settings.
5. Your Rights
Depending on your location, you may have the following rights:
- GDPR (EU/EEA/UK users): right to access, correct, delete, restrict processing, and request data portability.
- CCPA (California residents): right to know what data we collect, request deletion, and opt out of the sale of personal data (we do not sell personal data).
To exercise these rights, contact us at support@elecane.com.
6. Data Retention & Security
We retain your information only as long as necessary to fulfill the purposes described in this policy. We implement industry-standard measures to protect your personal data.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@elecane.com
🌐 Website: www.elecane.com