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Contact Us
LIFETIME WARRANTY + FREE GIFT

Confirm Your Warranty Details

Enter your name, Amazon Order ID, and email to activate your Lifetime Warranty.

💡 Where to find it: Amazon → Your Orders → Order Details → copy the number like 123-1234567-1234567.

We’ll send your warranty confirmation to this email.

Tell Us About Your Pup 🐶

Share your dog’s name, weight, and a quick photo wearing the Elecane collar. This helps us improve future Elecane products and gift boxes for small dogs, and show real-life fit and experience to other small-dog families.

Photo of your dog wearing the Elecane collar
  • Face visible (we’d love to see your pup’s sweet face)
  • Collar visible (front or side view works best)
  • Extra strap trimmed, and the end sealed/melted for a neat finish
JPG/PNG • up to ~10MB

A Few Quick Questions

Your answers help us improve Elecane for small dogs and make our support even better.

Tell Us Where to Send Your Free Gift

Please provide your shipping address. We’ll ship your free gift within 2 business days after we verify your Amazon order.

Used only for delivery updates 📦

Before We Ship Your Gift Box

  • U.S. customers only (including DC, 18+).
  • One gift per Amazon order ID (one per household).
  • Gifts available while supplies last – items may vary.
  • We verify every Amazon order ID. If verification fails, we may request a screenshot of your order.
  • Shipping within 2 business days after verification (free standard shipping).
  • Double-check your address – we’re not responsible for incorrect addresses.
  • Gift has no cash value and is non-transferable.

By activating, you agree to these quick rules and the full terms at: elecane.com/warranty-promo-rules

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