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FAQs

  1. Charge the device using the included magnetic cable. A full charge takes approximately 2 hours.
  2. Turn on the device by holding the P/S button for about 3 seconds, and select one of the modes (sound, vibration, or sound and vibration) using the M button.
  3. Adjust the strap length so the collar fits snugly on your dog’s neck without causing discomfort.

Put the collar on your dog and start training.

With average use, the battery lasts up to 15 days. Typically, you’ll only need to charge the device 1-2 times per month. The charging frequency depends on the selected mode and how often the collar is activated.

Yes, Elecane is specifically designed for small dog breeds with their safety in mind. The device does not use electric shocks and relies only on safe sound and vibration signals.

Please check the following:

  1. Make sure the collar fits snugly around your dog’s neck.
  2. Increase the sensitivity level by one unit.
  3. Charge the device if the battery is low.

Yes, the collar is water-resistant and can be used during walks in the rain. However, it is not recommended to submerge it in water or use it while bathing your dog.

  • Use the collar only during training sessions.
  • Do not leave the collar on your dog for more than 12 hours at a time.
  • Regularly check your dog’s skin for irritation and remove the collar if any irritation occurs.

Have questions or need help?

Don’t hesitate to reach out—we love questions and are always happy to assist!